“Too bad five stars is the max, because I would give air care six stars! First of all, I called Stefanie last Tuesday at 2:30p to complain that the AC unit they had replaced 16 months earlier had completely quit again. Within only two hours, she was able to get a technician out to our house to look at it. Ryan came, and quickly concluded that when the compressor had been replaced, that technician had left power lugs on its contactor coil loose; the resulting arcing caused overheating and eventual failure of the contactor. Acknowledging it was their fault, he apologized and then refused to charge me for anything, including even the service call! I have used Air Care Professionals a few times now, and certainly will again, and I would encourage anyone who needs repair or installation to use them!👍🙏”
“I was very happy with the timely manner Air Care responded and repaired my A/C. Air Care just did my yearly tune-up in April, I wasn't happy to pay $205 for a $30(Amazon) capacitor. I can see some mark up, but this was ridiculous. I will keep this in mind for future A/C repairs”
“Air Care was able to make repairs to our air conditioner within a few hours after our urgent call in the middle of August. Have used them for several years always with excellent and timely service.”
“The technicians were excellent as was my sales rep. It was obvious that they were experienced and had good training. They spoke fluently about all the technical aspects of my Mitsubishi HX-series mini split. They recommended a 24,000 BTU unit for my 2-car garage and I'm glad I followed their advice. Opening the single, 2-car garage door hardly phases the new unit. The electrical lines are tidy, well secured. The line covers are tidy and neat — everything is well-secured. It is really difficult to believe how quiet both the indoor air handler is as well as the outside condenser. Was 106ºF here yesterday and my garage is a comfy 80ºF with hardly any effort. Unit is great but the installers were the best part. A neighbor had Air Care install his home unit and several at his rental properties. "Not the cheapest but it is done right." I followed his recommendation and found the price was actually competitive. I'm at the stage in life where I just want it done right the first time. Definitely recommend Air Care Professionals.”
“The Technicians who came and installed our new air conditioner and furnace, were professional, efficient, they explained everything we needed to know about the new system, and there was nothing to clean up after they left. We are very happy with the new system and would recommend
Airfare Professionals to anybody.
Thanks
Alan”
“I hadn't had a need for service in years but this company is still extremely customer focused. Scheduling service with Christine was effecient and friendly. She is an excellent communicater both on the phone and via text messages. The Service Tech Owen tuned up two central air units and we thoroughly discussed how I wanted a new Mitsubishi mini split installed in the garage. I received quotations back promptly and was provided four different solutions to choose from. Kelton performed the installation just a few days later and the system is working beautifully. This company and it's employees respect their customers and deliver quality products and service.”
“I have been a customer for 13 years of air care. they are the best. from the front desk when you call in to all the techs and the owner. they are first class. i can not get on face book or google because i am old school, Vietnam vet and the computer is a lot to be desired. sorry. hope this gets to the public, because they will not be disappointed.”
“The guys showed up when they said they would and stayed all day replacing furnace and air conditioning unit. Highly recommended this company.”
“I called and scheduled an appointment for an estimate, and they added me to the calendar very quickly. Josh came out to assess where we wanted to install a mini-split system. He took his time explaining our options and provided helpful suggestions. We are very happy that we chose Air Care to install our new mini-split system. The two technicians who installed the unit were great. They asked both my wife and me if we had any questions after explaining how to use the remote. They also mentioned that if we had any questions later on, we should feel free to call the office, and someone would be happy to assist us.”